#StayHome and #BeSafe! We are open to serve you! We will help you with everything we can to reduce the spread of corona virus - especially with our Sanitizing & Disinfecting service!...

about us

WHO WE ARE

5 STARS Building Cleaning Services

is a new company that is fully licensed and insured to provide professional cleaning solutions for homes and businesses in the Emirate of Ras Al Khaimah. We provide a wide range of services bringing a fresh and professional approach to cleaning and offering personalized programs for all clients who require them. Our goal is to accomplish all commercial and residential cleaning needs and exceed the expectations of every client by offering outstanding customer service and exceptional quality.

Whether it’s keeping your home or office clean, getting your new home ready for your family to move in or prepping your business space for its grand opening, 5 STARS is here to make your life easier!

WHY YOU SHOULD HIRE 5 STARS CLEANERS

Skillful and Thoroughly Equipped

We know what works and what doesn't in cleaning and we have equipped ourselves with the right tools and machines to make your space feel fresh and inviting throughout every nook and cranny.

Systematic and Efficient

Our work is not easy and it takes a proper understanding of the tasks involved to not only get the job done well, but to get it done in a timely manner. We accomplish this not by some magical solution or product but through proper management.

Organized and Professional

The key to our success is our people. From training to culture to evaluation, we make sure that our staff are fully prepared to take on a job and function as one team with the single purpose of delivering an excellent experience for our clients.

ANTIVIRUS DISINFECTING

Due to the urgent circumstances surrounding the current Coronavirus pandemic, we are experiencing high demand for antivirus disinfecting. We have developed a proprietary commercial and residential disinfection strategy for those who want to do their part to reduce infections and prevent illnesses. Let us put your mind at ease so everyone can stay healthy and feel safe during these uncertain times.

The Product we use is capable to destroy 99.9% of germs – bacteria and viruses. It’s a powerful replacement  for traditional chemical disinfecting and sterilization processes. The product uses only natural elements in the activation and has been repeatedly proven to be safe for humans yet lethal against a myriad of pathogens.  Your home will get the ultimate treatment including high-contact areas, multiple kitchen items, air and space all over your place.

Note: Before Antivirus Disinfection we recommend deep cleaning of the premises and AC.

Our team together with the AC cleaning partners will give your space a professional, detailed hand cleaning followed by full decontamination of items such as phones, toys, electronics, door handles, tables, remotes, toilets and other high-risk areas. We will disinfect your premises using products that are completely safe and non-toxic to people, pets and the environment.
To know the rates for Antivirus Disinfecting services, please email us at

info@fivestars-cleaning.com or call us at mobile no. 050 275 6139 | 050 948 3524.

services

Standard Cleaning

Deep Cleaning

Anti-virus Disinfecting

Commercial cleaning

Removing Mold and Fungi

Move in/Move out cleaning

Upholstery/ Sofa Cleaning

Carpet Cleaning

Mattress Cleaning

Post Construction Cleaning

Party and Event Cleaning

Ironing Services

Our Products

As a company, we are committed to using products that are safe for the earth.
When it comes to keeping families safe and protected from both germs and harsh chemicals, green cleaning just makes sense. Many professional cleaning companies claim to provide green home cleaning products and services, but they are not always fully transparent and open.

Our staff are happy to inform you about our products and practices.

To know the rates for all cleaning services using 5 Stars green products, please email us at

info@fivestars-cleaning.com or call us at mobile no. 0502756139.

contact us

5 Stars Building Cleaning Services

  • Al Dhait North, Ras Al Khaimah, UAE
  • 050 275 6139
  • 050 948 3524
  • info@fivestars-services.com

Jobs

info@fivestars-services.com
050 275 6139

Hiring Professional Cleaners in Ras Al Khaimah

With the goal to reinforce our social responsibilities we offer exciting career opportunities at 5 STARS Building Cleaning Services. Our staff members are our most valuable assets. We nurture them through continuous training and career advancement to deliver superior results to every client. The people we choose to employ are those who take pride in their work, are willing to learn, team players and have our client’s interest at heart. Our expertise in the hospitality industry spans across residential and office cleaning services. If you have what it takes and wish to join our team, please send your resume to:

info@fivestars-cleaning.com or call us at mobile no. 0502756139

FAQs

General

Booking

What happens after I have made a booking?

We will send you a confirmation email/SMS directly after receiving your online request. Once we have found you a suitable cleaner, you will receive a call and a second email/SMS confirming all booking details including date, time and who your allocated cleaner is.

How do I know how much time is needed for my booking?

Our booking system will ask you how many rooms and bathrooms need to be cleaned. It will also ask if you require additional cleaning services (such as ironing or inside oven cleaning) and then provide you with the estimated time necessary for your booking. 

What happens if the booked cleaning duration is not enough to complete a particular clean?

If the cleaner informs us that they require more time than booked we will contact you for approval. The minimum booking duration is 2 hours.

Can I change or cancel my booking?

You can cancel or amend your booking up to 48 hours before the cleaning is scheduled free of charge. Any cancellation or amendment made 48-12 hours before the cleaning scheduled time will incur cancellation costs equivalent to 50% of the cleaning fee. If a booking cancelled or amended less than 12 hours before the scheduled appointment this will result in 100% cleaning fee payment.

What happens if I’m not satisfied with the result?

Customer satisfaction is very important to us. If you are not happy with the cleaning result we will come back and re-clean until you are satisfied.

Which area do you service?

We do services at the following areas in RAK:  Mina Al Arab, Al Hamra Village, Al Marjan, Al Riffa,  Al Jazeera, Al Dhait (North & South), Khuzam, and RAK city area.

Cleaning

Question about reliability of the cleaners?

5 Stars screens all its cleaners through a strict process and does a complete background check including visa verification.

Should I be home for the cleaning?

This is entirely up to you. We recommend that you are there at least for your first booking. This allows for any questions to be answered and specific requirements communicated directly with your cleaner.

Can I book the same cleaner more than once?

This is possible with the rare exception. We will try our best to meet your expectations.

Does 5 Stars provide cleaning supplies?

Yes, 5 STARS provide cleaning products and equipment. But DUE TO THE GOVERNMENT RECOMMENDATIONS AND TO ELIMINATE THE SLIGHTEST POSSIBILITY TO BRING NEW GERMS FROM THE OUTSIDE we advise to use your own cleaning products and materials, Please kindly inform the office during your booking what option you prefer. We will help you with the basic requirements list.

Payment

Do I get an invoice?

Yes. An electronic invoice will be emailed to you in case of online payments and hard copy will be provided in all the other cases.

What is the price?

The hourly rate starts from 35 AED/hour, our minimum is 2 hours. Fridays and Overtime are charged with an extra fee. This includes all services in our Cleaning Package which you can review or ask at the time of booking.

What are my payment options?

We accept secure online payments via credit card and cash payment.

Customer's Feedback

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About Us

5 Stars Building Cleaning Services

is a new company that is fully licensed and insured to provide professional cleaning solutions for homes and businesses serving both expats and locals in the Emirate of Ras Al Khaimah.

covid

For more information about COVID19 please check the link below:

Ministry of Health and Prevention

World Health Organization

  • Al Dhait North, Ras Al Khaimah, UAE
  • 050 275 6139
  • 050 948 3524
  • info@fivestars-services.com

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